SMS Terms & Conditions

SMS Terms & Conditions

Last updated: October 8, 2025

This SMS Terms & Conditions (“SMS Terms”) applies to the SMS/text messaging service operated by The Max & Rex Collection (“we,” “our,” “us”). By providing your mobile phone number and opting into our SMS communications, you agree to receive recurring text messages from us regarding your orders, account, and promotional offers, subject to these SMS Terms and our Privacy Policy.

1. Program Description

The Max & Rex Collection may send you SMS or MMS messages related to:

  • Order updates, shipping notifications, and account alerts

  • Cart reminders or restock updates

  • Promotional offers, product launches, and marketing messages (if you opt in)

Message frequency varies based on your interactions with us.

2. Consent

By opting in to receive SMS messages, you agree to receive marketing and non-marketing texts to the mobile number you provided using automated technology.
Your consent to receive messages is not a condition of purchase.

If you do not wish to receive messages, you can opt out at any time by following the instructions below.

3. Opt-Out and Help

You may unsubscribe from SMS messages at any time by replying STOP to any text message we send.
After replying STOP, you will receive a one-time confirmation message to confirm that you have been unsubscribed.

If you need help or support, reply HELP or contact us at info@maxrex.pet.

Standard message and data rates may apply for SMS messages sent and received. Message frequency varies.

4. Supported Carriers

Our SMS messages are delivered through major U.S. mobile carriers.
However, delivery may not be available on all wireless carriers, and we are not responsible for delayed or undelivered messages.

5. Your Responsibilities

You must provide a valid mobile phone number and keep it updated.
If you change or deactivate your number, please notify us immediately by contacting info@maxrex.pet to prevent messages from being sent to someone else.

6. Privacy

Your privacy is important to us. Personal data collected through the SMS program will be handled in accordance with our Privacy Policy, which describes how we collect, use, and protect your information.

We will never sell, rent, or share your SMS consent or phone number with third parties for their independent marketing purposes.

7. Changes to SMS Terms

We may update or modify these SMS Terms at any time. The updated version will be posted on our website with a revised “Last updated” date. Your continued participation in the SMS program after updates constitutes acceptance of the revised terms.

8. Contact Us

For questions or assistance, please contact:
Email: info@maxrex.pet
Address: 14493 S Padre Island Drive, Suite A #5066, Corpus Christi, TX 78418, US